Privacy Policy
The Box Co Privacy Policy
Effective Date: December 15, 2020
The Box Co, LLC, a Tennessee limited liability company ("we" or "us") respects the privacy of its users. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use or access The Box Co’s website www.theboxco.store (“Website”). Please read this Privacy Policy carefully. By using the Website or our products, you consent to the collection and use of your information by us as set out in this Privacy Policy. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS THE WEBSITE NOR USE OUR PRODUCTS OR SERVICES.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. Any changes or modifications will be effective upon posting the updated Privacy Policy on the Website, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Website after the date such revised Privacy Policy is posted.
INFORMATION WE COLLECT
We collect personal information that can or does identify, describe or is reasonably capable of being associated, directly or indirectly with an individual user.
Personal Information
We collect personal information that can uniquely identify you such as your name, address, email address, and telephone number, and any other information you may voluntarily give to us by registering or signing up for our services or communications or purchasing our products. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Website or receiving our products.
When you pay for products and services, your financial and other personal data is collected via a third party vendor and processed entirely through a third party authorized payment processor. The privacy policies on those sites are what apply to the transactions you complete through those sites. We do not collect or store any of your payment information.
This Privacy Policy does not apply to any external links that may be found on the Website. Once you have used a link to leave the Website, the information you may provide is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any such third parties, and you should inform yourself of such third parties’ policies prior to providing information.
Technical or Automated Data
Information our servers automatically collect when you access the Website, such as IP address, browser type, access times, and pages used to access the Website.
The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information collected in other ways or received from third parties. We collect this information to help us to improve the Website, the products and the overall service.
The technologies we may use for this automatic data collection may include cookies as well as third party services like Google Analytics. other technologies. To find out more about the use of cookies and how you can manage them, please review our Cookie Policy below, incorporated into this Privacy Policy by this reference.
WHY WE COLLECT AND HOW WE USE PERSONAL INFORMATION
We use personal information for our legitimate business purposes, including:
· To provide the products and services, including fulfillment of orders and completion of transactions as well corresponding customer service;
· To personalize your experience of using our products and services;
· To manage the administration of the Website;
· To analyze the performance of the Website and improve our Website, products, and services, including new products and services as well as determining the highest utilized pages on our Website;
· To provide information and communicate with you about our business, our products, and our services, including updates to our privacy policy and terms of use, discounts and promotional information, and marketing that may be of interest about our products and services or related products and services;
· To prevent fraud and comply with all laws and regulatory requirements;
· For internet security monitoring, including to detect and prevent cyberattacks.
If and when you provide an email address, we may use that email address to communicate with you about the products and services and to send you mass or blast email communications. If at any time you would like to subscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or you can contact us.
From time to time we may offer you the opportunity to participate in online surveys or promotions where we might request additional information to the personal information listed above. Participation in surveys or promotions is completely voluntary. Therefore, you have a choice as to whether to disclose any information.
We collect and use personal information under the following basis:
· You have consented to our use of your personal information for the uses stated herein.
· Using the information is necessary to perform the services you have paid for or otherwise fulfill a request made by you.
· The use of information may be necessary to comply with a legal or regulatory obligation under applicable law.
· The collection and use of information may be necessary for purposes in our legitimate business interests, including but not limited to, growing our business and better understanding our clients.
We do not currently respond to Do-Not-Track browser signals or any other mechanism that automatically communicates your choice not to be tracked online.
DISCLOSURE OF YOUR INFORMATION TO THIRD PARTIES
We do not disclose information about you other than as follows:
· By law, rule, or regulation;
· To prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity or violations of our policies;
· To protect the vital interests of a person;
· To protect our property, services and legal rights;
· To prevent fraud.
We reserve the right to disclose and transfer all information related to our Website, including personal information, to a subsequent owner or co-owner in connection with a corporate merger, consolidation, or restructuring, the sale of substantially all of our membership rights or assets, or other corporate change.
The Box Co only uses personal information in order to provide the services directly from The Box Co or otherwise to communicate with you about The Box Co services and does not sell, exchange, trade or give personal information to third parties.
Notwithstanding the foregoing, it may be necessary to disclose information to trusted third parties who assist us in operating our business by performing services on our behalf, including but not limited to, the operation and hosting of our Website, conducting our business, fulfilling the product delivery, processing payment, servicing you, or for the reasons listed above, such as compliance with law, provided that these parties are bound by obligations to keep information confidential.
RETAINING PERSONAL INFORMATION
We reserve the right to retain your personal information for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you, when we have a legal obligation to which we are subject or as advisable in light of legal requirements.
PROTECTING AND SECURING YOUR INFORMATION
We maintain reasonable security procedures and practices appropriate to the nature of the personal information we collect to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information you provide when visiting or using the Sites. Despite our efforts to safeguard your personal information, we cannot guarantee it will be completely secure from unauthorized access, disclosure, use, or alteration. In particular, there is always a risk inherent in the electronic transmission and storage of information.
CHILDREN
Our Website is not intended for children under 13 years of age. We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any personal information we have collected from children under age 13, please contact us using the contact information provided below.
RIGHTS FOR CALIFORNIA RESIDENTS
If you are a California resident, subject to applicable law and verification, you may have the following rights in relation to personal information, as defined by the California Consumer Privacy Act:
Right to Know: You may request a copy of the following related to the information we collect about you:
• the categories of personal information we have collected about you;
• the categories of sources from which the personal information is collected;
• the business or commercial purpose for collecting your personal information;
• the categories of third parties with whom we have shared your personal information;
• the specific pieces of personal information we have collected about you.
Right to Delete: You may request that we delete any personal information we have collected from you.
If you wish to exercise any of these rights, please submit your request via one of the following methods:
Email: hello@theboxco.store
Mail: The Box Co, 1302 Stratford Ave, Nashville TN 37216
We do not discriminate against you based on you exercising any of the above rights.
CONTACT US
If you have any questions or comments about this Privacy Policy, please contact:
Email: hello@theboxco.store
Mail: The Box Co, 1302 Stratford Ave, Nashville, TN 37216
Cookie Policy
Dated: December 20, 2020
This Cookie Policy informs users about cookies and how The Box Co. LLC (“we” or “us”) uses cookies and related technologies on our website www.theboxco.store.
We reserve the right to change this Cookie Policy at any time and for any reason. Any changes are effective immediately upon posting, and you hereby waive the right to receive specific notice of changes or modifications.
What are Cookies?
Cookies are small pieces of data that are sent to your browser when you visit a site stored on the hard drive of electronic devices such as computers or mobile phones. They can help websites remember preferences and understand how end users (“Users”) use different features.
What kind of Cookies?
We use cookies or trackers to help our website run effectively and to learn about how our Users interact with our Site and to create a more meaningful and targeted experience for our Users. Our website is hosted on Shopify, which provides various cookies in the following categories:
1) Technical or Necessary Cookies – those which are necessary for operation of the website features, enabling them to work.
2) Functional Cookies – those which allow the website to remember any preferences a User may have upon each return visit or details from the last visit to the website such as remaining items in a shopping cart.
3) Performance and Analytical Cookies – those which help us improve our website and review how our Users arrive at our website and navigate the functionality of the website once there. This helps us optimize the website experience for our Users.
4) Targeting and Advertising Cookies – those which help us to deliver personalized marketing content on this website and across websites.
We also may include buttons for various social media platforms which work using pieces of code from the social media platforms that place cookies. The privacy statements of the social networks govern what they do with this data. We encourage you to review this information directly from the social network sites.
Please contact us at: help@theboxco.store for any questions about specific cookies we collect.
Opt-Out/Disabling Cookies
In your browser, you can choose whether you wish to accept cookies. Each of your individual browsers should provide information and instructions on how to accept, manage, or delete cookies.
When you visit our website for the first time, you will see a pop-up with an explanation about cookies. You have the right to opt-out and object against further use of non-functional cookies.