Shipping policy

Shipping & Delivery

We ship Monday, Wednesday, and Friday and will do our best to ship within two business days of receiving your order. Orders placed on the weekend will be shipped the following Monday.

The Box Co is not responsible for orders where tracking indicates that the item has been delivered but you have not received it. However, we will do our best to help you resolve the matter. We are not responsible for orders yet to be delivered and still "in transit". If you experience a delay in your order "showing in transit" please do not hesitate to contact us at hello@theboxco.store, and we will happily assist in tracking your order. We are not responsible for USPS, UPS, and First Class orders that are lost or damaged in shipment. We are unable to file a claim on your behalf for any missing/damaged packages. 

International Orders

Currently, we're only shipping within the USA. Want The Box Co in your country? Please reach out and let us know!

Accepted Payment Methods

We accept PayPal and major credit cards. Orders will not be shipped until payment has been received and cleared. We do not save your credit card information.